Ordering your new equipment couldn't be easier.
Simply enter your Quote Reference number and the system will generate a basket populated with the items your Additional Needs Assessor has recommended for you. Enter your payment details and arrange a suitable delivery date. Please note that if we process your order over telephone your details will still be processed through our secure online quoting system.
If you would like to upgrade any of your equipment then no problem. Simply choose the item you wish to upgrade and select a replacement from our store. If you don't see an item your looking for contact us and we will arrange to source it for you.Why buy from Concept Northern?
We have over 15 years experience working with people with learning difficulties. We understand that being a student you CANNOT be without your much needed equipment. With this in mind you will receive the highest possible standards in after sales service.
We offer FREE loan equipment in the unlikely event that your laptop needs to be returned to base for repair. We take a backup, install every program you need to a loan laptop, pick up and deliver your loan equipment and ensure any repairs (including Virus Removal) are carried out as quickly as possible. You will not find the same level of service anywhere, whether it's alternative specialist suppliers such as ourselves, high street retailers or online retailers.No couriers, no missing items, no hassle.
We, like most of our competitors classify our companies as "specialists". As such we offer specialist services. For example: We deliver every items ordered from us using our own qualified trainers or engineers.
This is beneficial for you as we never just dump your equipment at your door and leave you to get on with it. Our engineer will deliver, unpack and install everything for you (unless you ask otherwise!).
If you need a quick overview of your system, the software you have been provided with or if you need your laptop connected to your wireless network or additional software installed - our engineer will be more than happy to help out.
If a repair has been carried out and delivered by our engineer - you can check the system and that you are completely satisfied, even before our engineer has left the premises!